How small adjustments can make massive & inclusive differences at work
by Kimberly Van Ryn as featured on The Expert Talk
We got the email one dreary winter afternoon: “Can you come educate our restaurant staff in how to be more equipped to serve our customers with differences? We want our restaurant to be for everyone.”
This is the kind of email that turns a dreary afternoon into a bright one.
A local restaurant had some money for a workshop with their servers and front of house staff to about our absolute favorite thing to talk about: neurodiversity. So, we packed up our projector and workshop bins and headed out early one Saturday morning to work with the restaurant team.
The people who worked at this restaurant were like a lot of other people: they knew that there were people coming to their business who had physical, emotional or neurological differences. They knew they had a few staff with the same manifestations…but they didn’t know what to do about it. The awareness had arrived, but the follow up path seemed confusing and with many unknowns. They were saying, “We know where we are, but not where to go next.”
